# PF Balance and Passbook Now Available on WhatsApp as Labour Ministry Launches Direct Digital Services

> Union Labour and Employment Minister Mansukh Mandaviya has unveiled WhatsApp-based EPFO services allowing subscribers to check balances and transaction history directly on their phones, alongside auto-settlement for inactive accounts.

**Type:** article · **Category:** Benefits · **Published:** 2026-11-02 · **Source:** TrendKia
**Canonical:** https://trendkia.com/en/benefits/karmachariyon-ko-mila-naya-dijitala-tohafa-aba-pf-balance-aura-passbook-sidhe-whatsapp-para-milegi-54988 · **Language:** English
**Tags:** EPFO, WhatsApp Service, Mansukh Mandaviya, PF Balance, Auto Settlement, Labour Ministry

Millions of salaried employees across the country registered with the Employees' Provident Fund Organisation can now access critical retirement fund services straight from their smartphones. Subscribers are now able to utilize key EPFO facilities through the popular messaging platform WhatsApp. Union Minister for Labour and Employment Mansukh Mandaviya launched this WhatsApp-based service initiative on Sunday, aiming to deliver everyday conveniences directly to workers without requiring in-person visits to regional offices.

## Key Facilities Accessible via WhatsApp
According to official details released by the Labour Ministry, subscribers of the Employees' Provident Fund can instantly track their account specifics through the verified WhatsApp channel. Members can readily inspect their accumulated PF balance, review and download their account passbook, and check details of their last 5 transactions. Furthermore, subscribers requiring assistance with the Pradhan Mantri Viksit Bharat Rozgar Yojana (PMVBRY) will receive personalized guidance and support to fulfill related procedural formalities directly within the chat interface.

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## How to Access the Messaging Service
The procedure to begin using this digital support channel is simple and direct. Subscribers must first save the official contact number 8796441800 on their mobile devices. Once the contact is saved, sending a message reading Hi on WhatsApp initiates the automated flow. Following the on-screen prompts allows users to select required services and retrieve their fund statements within seconds. This step drastically cuts down the necessity of visiting physical fund offices for mundane verification and balance checks.

## Auto-Settlement Rolled Out for Dormant Accounts
Marking the occasion of the 74th Foundation Day celebrations of the retirement fund body, the Union Minister also announced an automated claim settlement mechanism for eligible dormant and inactive accounts. Under this rule, Aadhaar-verified holders of inactive accounts with balances of up to Rs 1000 will not need to submit separate physical or online claim applications to withdraw their money.

EPFO will automatically initiate settlements for these identified accounts once prescribed identity and bank account validations are verified. Through this measure, eligible beneficiaries will receive their long-pending dues directly in their bank accounts. It is estimated that approximately 1 lakh such accounts, holding a collective balance of Rs 5 crore, will benefit from this streamlined process, resolving thousands of minor pending accounts seamlessly.

## Robust Trust Backed by Over 8 Crore Members
Addressing attendees at the foundation event, Mandaviya noted that throughout its 74-year journey, the organisation has established itself as an enduring and reliable pillar for India's workforce. The minister underscored that public trust in the institution is reflected in its vast accumulation of Rs 32 lakh crore in assets contributed by over 8 crore active members. He attributed this organizational success to the steadfast dedication, rigorous effort, and integrity demonstrated by the personnel managing the fund.

## What this means for you
The rollout of WhatsApp-based services brings immense practical relief to salaried workers by delivering instant access to provident fund records on their phones.

- **Everyday Access:** Members can now inspect their PF balances, review passbooks, and check the last 5 transactions via simple text prompts. This eliminates the need to navigate complex login portals or visit third-party internet kiosks.
- **Relief for Small Balances:** Inactive accounts holding balances up to Rs 1000 will be settled automatically without filing separate claim applications. Beneficiaries will receive their stranded funds directly into verified bank accounts without paperwork.
- **Scheme Facilitation:** Subscribers associated with the PMVBRY program will receive direct, step-by-step assistance for fulfilling compliance mandates. This simplifies access to official government employment incentives.
- **Time Savings:** Footfall and long waiting queues at regional fund offices for basic inquiries will drop significantly. Working professionals can monitor their social security savings in seconds from any location.

## Why this happened
The Employees' Provident Fund Organisation rolled out these measures during its 74th Foundation Day to modernize operations and reduce operational bottlenecks for salaried workers.

- **Expanding Digital Reach:** Transitioning core inquiries to an everyday messaging application allows members to bypass portal downtimes and login hurdles. This guarantees friction-free access to savings statements for every formal worker.
- **Resolving Inactive Balances:** Historically, thousands of low-value accounts remained unclaimed due to the tedious paperwork involved for small sums. Establishing an Aadhaar-linked auto-settlement for accounts up to Rs 1000 directly clears these long-pending balances.
- **Managing Operational Scale:** With over 8 crore active contributors and Rs 32 lakh crore in assets under management, manual servicing was overburdening field offices. Introducing automated messaging channels decentralizes routine administrative traffic efficiently.

## Questions & Answers

### 1. Which phone number needs to be saved to access EPFO services on WhatsApp?
Subscribers must save the official contact number 8796441800 on their mobile devices and send a message saying Hi.

### 2. What specific services can members access through the WhatsApp channel?
Users can check their PF balance, view their passbook, track their last 5 transactions, and get guidance regarding PMVBRY formalities.

### 3. What is the threshold set for auto-settlement of inactive provident fund accounts?
Aadhaar-verified inactive accounts containing a balance of up to Rs 1000 are eligible for automatic settlement without filing claims.

### 4. How many dormant accounts are projected to benefit from the auto-settlement facility?
Around 1 lakh accounts holding an aggregate sum of Rs 5 crore are expected to be settled automatically under this initiative.

### 5. What is the current scale of EPFO membership and managed assets?
The organisation currently manages a corpus of Rs 32 lakh crore contributed by more than 8 crore active members.

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