No Gas Connection Needed: Here's How to Get an LPG Cylinder Delivered to Your Doorstep

A tie-up between Instamart and Hindustan Petroleum Corporation now lets people without a gas connection order an LPG cylinder on demand from home. The service has started in Bengaluru for now.

Households that do not have an LPG gas connection now have a reason to relax, because a cylinder can be delivered right to the doorstep even without one. This has become possible through a partnership between the quick commerce platform Instamart and Hindustan Petroleum Corporation. Under the deal, the country's first on-demand LPG delivery service is being launched, letting customers simply place an order from their phone and receive a cylinder at home.

The obvious questions now are how the booking actually works and whether any documents are required. Here is a simple breakdown of everything you need to know.

How the booking works without a connection
Before ordering an LPG cylinder, a customer must first complete KYC verification. In other words, the KYC-related documents have to be in place to receive delivery, and the order will not move ahead until this step is done. Only after it is completed will the order be treated as a refill. There is one more condition too: at the time of delivery, the customer must hand over the empty LPG cylinder. Every order confirmed on Instamart will be fulfilled through Hindustan Petroleum's network of registered distributors.

Available in two sizes
Along with this partnership, Hindustan Petroleum has introduced a 10 kg composite LPG cylinder called HP Navya. Customers can also order a 5 kg metal LPG cylinder if they prefer. These smaller options will make gas booking far easier for working professionals, students and people living in rented homes. For now, the service has been rolled out in Bengaluru.

Transparent body and lighter design
The prescribed safety standards will be followed to keep the cylinders secure. The HP Navya cylinder has been designed as a lighter and rust-free alternative to the conventional steel cylinder. Its standout feature is a transparent body, which lets customers see exactly how much gas is left inside. The company says this compact design is meant for small families and homes that either want a smaller cylinder or need a secondary one.

What this means for you
• Across India: People without a gas connection can now order an on-demand LPG cylinder after completing KYC, a big convenience for working professionals, students and tenants.
• In Bengaluru: The service has launched here first, so residents can currently order a 10 kg or 5 kg cylinder at home through Instamart.

Questions & Answers

1. Can I get an LPG cylinder without a gas connection?
Yes, through the Instamart and Hindustan Petroleum partnership, an LPG cylinder can be delivered to your home even without a gas connection.

2. What is required to book it?
You must first complete KYC verification and the related documents, only after which the order moves ahead and is treated as a refill.

3. What must be handed over at delivery?
At the time of delivery, the customer has to return the empty LPG cylinder.

4. Which cylinder sizes are available?
You can order the 10 kg HP Navya composite cylinder or a 5 kg metal LPG cylinder.

5. Where has the service launched?
This on-demand delivery service has started in Bengaluru for now.

6. What is special about the HP Navya cylinder?
It is lighter and rust-free compared to the conventional steel cylinder, and its transparent body lets you see how much gas is left.

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