# Technical Glitch Halts Ramayana IMAX Screening in Navi Mumbai, Frustrated Viewers Demand Answers > A technical breakdown during an IMAX 3D morning screening of Ramayana at Cinepolis in Seawoods left moviegoers disappointed after paying premium ticket prices. **Type:** article · **Category:** Entertainment · **Published:** 2026-11-10 · **Source:** TrendKia **Canonical:** https://trendkia.com/en/entertainment/navi-mumbai-ke-aimaiksa-thiyetara-men-takaniki-dikkata-se-ruki-ramayana-darshakon-ne-jatai-narajagi-58867 · **Language:** English **Tags:** Ramayana, Ranbir Kapoor, Navi Mumbai, Cinepolis, IMAX 3D, Yash, Sai Pallavi, Bollywood The nationwide theatrical rollout of Ranbir Kapoor starrer Ramayana on November 5 turned sour for patrons at a premium multiplex in Navi Mumbai, where an unexpected technical failure interrupted the screening mid-show. While cinema enthusiasts across various parts of the country actively shared enthusiastic reactions on digital platforms following their viewings, ticket holders attending an IMAX auditorium in the Seawoods neighbourhood found their cinematic outing completely derailed by playback faults. ## The Breakdown at Seawoods Cinepolis Details regarding the disruption surfaced after digital content creator Avi Ka Gram posted video documentation highlighting the chaos inside Cinepolis multiplex located within Seawoods. The creator outlined the severe inconvenience in an online post, noting that spending 1500 rupees on an IMAX 3D ticket yielded a ruined experience. Accompanying video footage displayed distressed moviegoers surrounding cinema ground staff, lodging formal complaints, and demanding accountability for the operational breakdown. > ## Projection Problems and Viewer Grievances Recounting the sequence of events, the creator explained that audiences had specifically chosen the Seawoods venue to experience Ramayana in the IMAX 3D format. Trouble began right at the start when the presentation failed to initialize in 3D. Once theatre technicians managed to engage the 3D feed, the screening unexpectedly stalled mid-movie and ceased playback entirely. Multiplex representatives attempted to placate the gathering by offering full ticket refunds to everyone present. However, attendees pointed out that several moviegoers had travelled substantial distances from towns like Ulhasnagar early in the morning, spending between 1000 and 2000 rupees on tickets, specifically chasing an uncompromised high-end viewing that mere financial reimbursement could not replace. ## Appeals to Theatre Management and Filmmakers Concluding the video statement, the creator urged both Cinepolis senior management and the film's production unit to address persistent projection issues. Emphasizing that recurring technical vulnerabilities during high-profile screenings undermine the cinematic community, the creator called upon mall management and technical operators to overhaul their screening reliability so paying patrons receive the standard of service they purchased. ## Ensemble Cast and Massive 4000 Crore Production Budget The cinematic adaptation of Ramayana has been conceived across a grand two-part structure carrying an enormous cumulative budget of 4000 crore rupees. Ranbir Kapoor essays the central part of Lord Ram, paired alongside Sai Pallavi depicting Sita, while Yash portrays Raavan. The expansive supporting cast also includes Lara Dutta, Arun Govil, Ravi Dubey, Vivek Oberoi, and Rakul Preet Singh in pivotal roles throughout the mythological production. ## What this means for you This incident highlights critical consumer rights and ticket refund protocols for moviegoers investing in premium cinema formats. - **Across India:** Patrons facing abrupt screening cancellations or persistent projection defects anywhere in the country are entitled to immediate full ticket refunds under standard service consumer guidelines. Cinema visitors booking premium format tickets should retain payment receipts and approach floor managers instantly when presentations break down. - **In Navi Mumbai:** Visitors heading to Seawoods Cinepolis from adjoining areas like Ulhasnagar should track venue operations during major release mornings to prevent wasted travel. Patrons encountering failed shows can lodge formal operational grievances with theatre management directly on site. - **For Moviegoers:** Audiences planning day-one visits for visually complex 3D or IMAX releases should verify theatre reliability through early screening updates. If an unplayable technical error occurs, register your complaint with duty staff before leaving the multiplex premises. - **For Refund Claims:** Multiplex operators routinely issue spot refunds or complimentary compensation vouchers when presentations fail completely. Retain both digital booking confirmations and physical stubs to secure smooth reimbursement processing. ## Why this happened The disruption occurred due to sudden projection errors and hardware synchronization failures during the playback of the heavy IMAX 3D digital print. - **Projection System Malfunction:** The cinema playback system failed to properly initiate the 3D visual stream at the outset. When staff engaged the 3D feed, the digital system encountered an operational freeze that permanently halted the movie. - **Screening Readiness Gaps:** High-bandwidth digital IMAX files for morning screenings occasionally encounter server or projector handshake errors if comprehensive test runs are incomplete before public entry. This resulted in an unrecoverable stall during the screening. - **Recurring Infrastructure Issues:** According to accounts shared by audience members, similar technical glitches have cropped up during past event screenings at commercial multiplexes. This history prompted viewers to call for stringent checks on projection hardware. ## Questions & Answers ### 1. On what date was the movie Ramayana released in theatres? The film Ramayana was released in theatres on November 5. ### 2. At which cinema in Navi Mumbai was the screening interrupted? The screening was halted inside the IMAX auditorium at Cinepolis, located in Seawoods, Navi Mumbai. ### 3. What did the cinema management offer after the screening failed? The cinema staff assured all affected ticket holders a complete refund of their ticket expenses. ### 4. Who shared the video documentation of the multiplex incident? Social media content creator Avi Ka Gram published the video clip highlighting the malfunction. ### 5. What is the reported production budget for both parts of Ramayana? The two-part cinematic adaptation of Ramayana carries an overall budget reported at 4000 crore rupees. ### 6. Which actors portray the principal roles in the movie? Ranbir Kapoor plays Lord Ram, Sai Pallavi appears as Sita, and Yash portrays Raavan. --- _TrendKia — Har trend, sabse pehle.. Machine-readable view; canonical HTML at the URL above._