Punjab National Bank cardholders will face an updated and steeper fee structure starting November 1, 2026. The public sector lender has revamped service costs across several operational categories, covering cash withdrawals, delayed settlement penalties, dishonored auto-debit requests, loyalty reward redemptions, paper statement requests, and large utility bill transactions. These revised terms primarily apply to Visa and RuPay branded cards, with dedicated pricing guidelines maintained for credit cards backed by fixed deposits.
Sharper Charges on ATM Cash Advances
Borrowing cash against a credit card limit will carry higher upfront costs under the new schedule. For applicable cash advances, the transaction fee has been raised to 2.5 percent of the withdrawn sum or a flat Rs 400, whichever amount is greater. Under the earlier policy, customers paid 2 percent of the amount, subject to a minimum charge of Rs 150 or Rs 200.
For cash withdrawals executed at domestic ATMs belonging to other banking networks or through international ATM locations overseas, the fee is now fixed at 2.5 percent or Rs 500, whichever is higher. Standard finance charges, revolving interest rates, and applicable taxes will continue to be levied on cash withdrawals over and above these flat advance fees.
Revised Tiered Structure for Late Payment Charges
PNB has established a fresh slab system for cardholders who fail to settle their Visa and RuPay credit card dues by the payment deadline
- Outstanding balances of Rs 500 or lower: No late payment fee will be levied.
- Outstanding balances between Rs 501 and Rs 1,000: A fee of Rs 500 will apply.
- Outstanding balances between Rs 1,001 and Rs 10,000: A fee of Rs 750 will be charged.
- Outstanding balances between Rs 10,001 and Rs 50,000: A penalty of Rs 1,000 will be enforced.
- Outstanding balances exceeding Rs 50,000: The late charge will stand at Rs 1,200.
Previously, accounts with unpaid balances of up to Rs 1,000 were entirely exempt from late fees, while overdue amounts exceeding Rs 10,000 drew a maximum penalty of Rs 750. For customers holding credit cards issued against fixed deposits, the structure stays unchanged at 30 percent of the minimum amount due, capped with a minimum floor of Rs 200 and an upper ceiling of Rs 500 per billing cycle. Meanwhile, regular Luxura card terms will govern both the PNB Metal Credit Card Luxura and PNB Luxura cards linked to fixed deposits.
Penalties on Failed Auto-Debits and Bounced Cheques
Payment dishonor will result in immediate financial penalties. For eligible Visa and RuPay cards, a bounced cheque, failed Electronic Clearing Service (ECS) mandate, or unsuccessful auto-debit deduction will attract a fee of 2 percent of the transaction value, subject to a minimum penalty of Rs 400. In contrast, fixed deposit-backed cards will draw a lower fee of Rs 100 per instrument failure. Unresolved failures that leave account balances unpaid past the grace period will also trigger standard late payment charges.
Fees on Reward Redemptions and Paper Statements
The bank is also discontinuing free processing for loyalty rewards. Customers redeeming accumulated reward points on eligible Visa and RuPay credit cards will be billed Rs 99 per redemption request, a facility that was previously provided without any charge.
In addition, cardholders who request physical duplicate account statements covering cycles older than three months will be assessed a fee of Rs 50 per requested month. Electronic statements delivered via digital channels and email will continue to remain completely free of cost.
Surcharge on Large Utility Payments
Consumers who routinely charge household utilities to their credit cards will see a new threshold fee. If cumulative utility bill settlements surpass Rs 50,000 within a single billing cycle, PNB will levy a surcharge of 1 percent on the entire billed transaction amount, capped at a maximum of Rs 2,000 per transaction, alongside applicable statutory taxes. This fee applies to qualifying Visa and RuPay variants and replaces the earlier zero-fee framework. Card users should adjust auto-debit limits, verify bank balances, and plan out cash needs in advance to avoid these increased operational expenses.
