Domestic air passenger traffic in India experienced a decline of 6.49 percent in September 2026. During this period, airlines received a total of 2,466 passenger complaints, with the vast majority of issues being related to flight operations and service disruptions.
SpiceJet Tops Cancellations and Delays
Regarding operational performance, SpiceJet recorded the most severe disruptions among domestic carriers. The airline cancelled 20.29 percent of its scheduled flights during the month. In addition to cancellations, SpiceJet also ranked highest in flight delays, causing widespread inconvenience to passengers.
IndiGo and Akasa Air Lead Punctuality Rankings
On the other hand, IndiGo and Akasa Air emerged as the top performers in terms of flight punctuality. Both carriers achieved the best on-time performance records, ensuring reliable schedules and smoother transit for domestic air travellers.
