OpenAI Introduces Locked Chats Feature for ChatGPTGuides
21 Oct 2026, 5:43 am (18 min ago)· 0

OpenAI Introduces Locked Chats Feature for ChatGPT

ChatGPT has rolled out a new Locked Chats feature that allows users to hide sensitive conversations behind a four-digit account PIN or biometric authentication.

Artificial intelligence platform ChatGPT has introduced a new privacy-focused capability designed to help users secure their sensitive interactions. The newly released Locked Chats feature gives individuals an additional layer of control over their private conversations.

How the Locked Chats Feature Functions

The feature allows users to conceal sensitive dialogue behind a four-digit account PIN or biometric verification method. Once a conversation is locked, it is automatically removed from the regular chat history, pinned chats, and standard conversation search results. Unlike temporary chats, which are never saved by default, locked chats remain retained in your chat history so you can return to them later. To view these hidden conversations, users must navigate to Projects and then to Locked chats, followed by entering their PIN or device unlock method such as Face ID or Touch ID. However, locking a conversation does not provide end-to-end encryption or prevent OpenAI from retaining and utilizing the data.

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Steps to Lock and Manage Conversations

To initiate a locked chat for the first time, open any existing conversation that requires privacy and access the options menu. Select the lock chat option and create or enter your account secure PIN. This action moves the specific dialogue into your designated locked chats project. If an account PIN has not been set up previously, the system prompts the user to create a four-digit code and confirm it by entering it a second time. Users can also enable biometric authentication within the account PIN settings menu. It is important to note that resetting the account PIN will permanently delete all locked chats without the possibility of recovery.

Availability and Current Limitations

Locked chats are accessible across ChatGPT Free, Go, Plus, Pro, Business, Enterprise, and Edu plans on both mobile applications and desktop platforms. The functionality is notably absent from ChatGPT for Healthcare. Several limitations also apply to the feature; users cannot lock temporary, archived, or group chats, nor can they secure conversations involving shared links, scheduled tasks, background tasks, or meeting recordings. According to the developers, the feature is rolling out gradually and may not yet be visible to all accounts.

Questions & Answers

What is the purpose of the new Locked Chats feature on ChatGPT?
The feature allows users to hide sensitive conversations behind a four-digit account PIN or biometric authentication method.
Where can users find their locked conversations?
To access locked chats, users must go to Projects > Locked chats and enter their designated PIN or unlock method.
Does locking a chat encrypt it against OpenAI retention?
No, locking simply hides conversations from regular history and search but does not protect them from being retained by OpenAI.
What happens if an account PIN is reset?
Resetting your account PIN at any point will permanently delete all locked chats with no option for recovery.
Which types of chats cannot be locked?
Temporary, archived, group chats, shared links, scheduled tasks, and meeting recordings cannot be locked.
Which subscription plans support this feature?
The feature is available on ChatGPT Free, Go, Plus, Pro, Business, Enterprise, and Edu plans, excluding Healthcare.

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