Users of the messaging app Telegram faced unexpected disruptions on Tuesday morning as the platform stopped working smoothly for many. People across India and several other Asian countries reported difficulties opening the application, sending messages, and signing into their accounts. Outage monitoring platform Downdetector recorded a large surge in complaints regarding this technical glitch.
Impact in Singapore and Asian regions
The technical issue was most heavily felt in Singapore, where outage reports on Downdetector surged to approximately 4,000. The reports started climbing around 10:20 AM and peaked shortly after 10:30 AM. However, Telegram's disruption was not restricted to Singapore alone, as users from multiple countries across South and Southeast Asia also registered complaints.
Complaint statistics and timeline
According to data from Downdetector, the volume of reports in Singapore dropped rapidly after hitting the peak of nearly 4,000. By 11:30 AM, the number of reports in the region had dropped to around 350. Nevertheless, complaint counts experienced another brief spike during the afternoon before declining sharply once again.
Nature of problems faced by users
According to the reports, roughly half of the affected users experienced general issues with the Telegram app, while about 43 percent of complaints were related to messaging functions. Furthermore, nearly 7 percent of users reported trouble while trying to log in.
Regional outage rather than global shutdown
While the service functioned normally for some users, others faced persistent obstacles while sending texts or loading chats. This indicated that rather than being a complete global shutdown, it was a temporary regional outage impacting specific areas and particular users.
